It’s Columbus Day and little did you know that Columbus himself has valuable lessons on dental start-ups and practice management software. Joining Ryan Vet on this episode is 20-year dental industry executive and veteran, Andy Jensen. Not only is Andy passionate about implementing software to improve your practice, he is a history buff. In this conversation, Ryan and Andy explore the history of Christopher Columbus. Andy pulls leadership and change management lessons from the life of this well-known explorer.
Also, on this episode, listen to a real life phone call of a patient calling into an office to request an appointment. In this call we explore the ways in which you can handle questions about insurances that are not accepted. A special thanks to PatientPrism for providing the phone call.
Be sure to tune in for future episodes of The Dental Experience Podcast or listen to past dental podcast episodes.